Cox Business announced today that the company leads all providers of small and midsize business data solutions in customer satisfaction, according to the J.D. Power and Associates 2008 Major Provider Business Telecommunications Study(SM) released today.

Cox ranked particularly high in the following categories: performance and reliability; sales representatives/account executives; billing; cost of service and customer service.  Cox's overall rating leads all other providers, including traditional telecommunications providers and other multiple system cable operators (MSOs).

"Businesses rely on data services to link to critical information sources, key suppliers, remote work sites and customers," said Kristine Faulkner, vice president of product development and management for Cox Business. "Cox remains focused on delivering a broad portfolio of reliable solutions that enable businesses to operate more effectively. We are pleased that our efforts to serve as the preferred and trusted provider of businesses are indicated in the latest J.D. Power and Associates study."

Cox Business provides a full portfolio of voice, data and video services to more than 240,000 business customers in Cox markets across the U.S., including small businesses, multi-location enterprises, regional healthcare providers and federal, state and local government organizations. In 2007, Cox became the first multiple system cable operator to enter the top tier of U.S. business Ethernet providers, according to Vertical System Group. Cox was also recognized in J.D. Power and Associates' 2006 Major Provider Business Telecommunications Services Study(SM) -- Data for highest customer satisfaction among small/midsize business data service providers in the nation.

The 2008 Major Provider Business Telecommunications Services Study is based on responses from 2,422 business customers with telecommunications data services at small/midsize and large enterprise businesses in the United States and includes evaluation of their data service providers. The study was fielded in March and April 2008.

Additional information on the J.D. Power and Associates 2008 Major Provider Business Telecommunications Study(SM), including full ranking charts, is available online at www.cox.com , www.coxbusiness.com , and www.coxmedia.com .