Orasi Software Inc., developers of IdeaScope(TM) and experts in on-demand and embedded customer feedback management, has added Camstar Systems, Inc. and VISICU, Inc. to its growing roster of customers. Camstar, a leading provider of enterprise manufacturing execution and quality systems, embedded IdeaScope in their customer and employee portal to capture feedback on 8 different product lines. VISICU, a healthcare information technology and clinical solutions company, will embed IdeaScope in their customer portal to collect enhancement requests for their patented eICU(R) Program.

Camstar chose IdeaScope for their Product Feedback System as a way to manage numerous enhancement requests and continuously keep their customers in the loop on the status of their requests.

Karim Lokas, senior director of product strategy and management for Camstar, said, "We have 8 product lines and needed to streamline our customer request process and keep the requestors apprised of the status of their ideas. IdeaScope not only organizes and prioritizes our customer and employee feedback, it eliminates duplicate requests and tracks how many people are asking for the same thing."

VISICU was looking for a way to easily centralize and provide visibility of client enhancement requests to their product development teams.

According to Mike Breslow, executive VP of research and development, "Customer feedback is an integral part of our product development strategy. IdeaScope provides us a collaborative setting where we evaluate, discuss, and manage customer's enhancement requests."

Those interested in learning more about IdeaScope can register for a trial version. With the trial edition, registrants receive one IdeaBase (central collection point for ideas), one manager account and the ability to invite up to 5 stakeholders to submit, discuss and rate ideas, suggestions and issues in a virtual setting. The trial edition of IdeaScope offers the major capabilities of IdeaScope Standard and IdeaScope Professional, including customizable email templates, automatic email notification, advisor page branding, reporting capabilities and customized filtering of ideas and user data.

More details about IdeaScope and the trial edition are available at http://www.ideascope.com

Camstar Systems is a leading provider of enterprise manufacturing execution and quality systems. Camstar's InSite application manages, monitors, and synchronizes manufacturing activities across globally distributed plants, and integrates them in real-time with core business processes. Rapid to implement, it provides the manufacturing control needed to help eliminate scrap, rework, paperwork errors and redundant checks. As a result, manufacturers improve yields and product quality, shorten lead times and reach volumes quickly, respond to changing demand, and reduce the cost of compliance. More than 100 leading companies, including Johnson & Johnson, Roche, Tyco Healthcare, ZOLL, CIBA Vision, Zeiss, Kinetic Concepts, BIOTRONIK, IBM, Kodak, AMD, Philips, Hitachi, SCHOTT, GEM Services, Amkor, ASAT, Renesas, Arcelor and Outukumpu rely on Camstar as a trusted software partner.

VISICU, Inc. is a healthcare information technology and clinical solutions company focused on transforming the delivery of critical care through its eICU(R) Program. The eICU Program restructures the practice of critical care by using remote monitoring technology to allow health systems to centralize scarce critical care trained staff to improve coverage and for earlier intervention to prevent or manage crises. A study (Crit Care Med 2004; 32:31-38) documented the clinical and financial benefits of the program. The eICU Program enables hospitals to meet The Leapfrog Group's ICU patient care safety standards.

For more information, visit http://www.visicu.com

Orasi Software, Inc. is a software and services company focused on helping customers develop and deliver better software products to the marketplace. The company's proprietary applications, IdeaScope(TM) and RM Publisher(TM) complement a software development platform by making customer and stakeholder feedback visible and shareable across the development process. Orasi's global services division helps clients manage and deliver the highest quality products through training and services that support technologies for enterprise product management, enterprise testing and performance management.

Specific details relevant to Orasi's customer feedback management system, IdeaScope, are available at http://www.ideascope.com